Data Privacy Notice

WHO WE ARE

This Privacy Notice is provided to you by New Horizons. New Horizons is a church community with members from a variety of ages, nationalities and backgrounds who have wholeheartedly given their lives to Jesus Christ. We are based in Coventry, UK. More information about New Horizons can be found at www.newhorizonschurch.com.

New Horizons is a Registered Charity in England and Wales under the name ‘New Horizons Coventry’, charity number 1169264. It is a company limited by guarantee (company number 10012348) with its registered address at 25 Ranulf Croft, Coventry, England, CV3 5FB, United Kingdom.

New Horizons is the ‘Data Controller’, which means it determines how your personal information is processed and for what purposes. If you have any questions or want more details about how we use your personal information, you can contact our Data Protection Lead at compliance@nhkc.uk.

YOUR PERSONAL INFORMATION - WHAT IS IT?

“Personal Information” is information that relates to a living individual who can be identified from that information.  Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal information is governed by the UK General Data Protection Regulation (GDPR).

(From 1st January 2021, the law relating to data processing in the UK changed. Any processing of data prior to 1st January 2021 has been undertaken in accordance with EU General Data Protection Regulation (EU) 2016/679 (“the EU GDPR”). From 1st January 2021, the EU GDPR no longer applies to the UK. The UK has retained the EU GDPR under Section 3 of the European Union (Withdrawal) Act 2018 (EUWA). It has been renamed as the UK GDPR and tailored by the Data Protection Act 2018. From 1st January 2021, the UK data protection regime consists of the UK GDPR as incorporated under the EUWA and amended by the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 (DPPEC) and the Data protection Act 2018 as enacted in May 2018 and amended by the DPPEC Regulations.)

HOW WE USE YOUR PERSONAL INFORMATION

This privacy notice is to let you know how New Horizons will look after your personal information. This includes what you tell us about yourself and what we learn by having you as a member. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

CHANGES TO OUR PRIVACY NOTICE

We last updated this Privacy Notice on 18 October 2021. We review our Privacy Notice on a regular basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up to date Privacy Notice.

HOW DO WE PROCESS YOUR PERSONAL INFORMATION?

New Horizons complies with its obligations under the UK GDPR by:

  • Keeping personal information up to date;

  • Storing and destroying it securely;

  • Not collecting or retaining excessive amounts of data;

  • Protecting personal information from loss, misuse, unauthorised access and disclosure; and

  • Ensuring that appropriate technical measures are in place to protect personal information.

We use your personal data for the following purposes:

  • To enable us to meet all legal and statutory obligations;

  • To carry out comprehensive safeguarding procedures (including due diligence and complaints handling) in accordance with best safeguarding practice from time to time with the aim of ensuring that all children and adults-at-risk are provided with safe environments;

  • To provide you with pastoral and spiritual care (such as visiting you if you are in need);

  • To deliver the mission of New Horizons, and to carry out any other voluntary or charitable activities for the benefit of the New Horizons community and the public in line with our values and principles ;

  • To administer membership records;

  • To maintain our own accounts and records;

  • To process a donation that you have made (including Gift Aid information);

  • To seek your feedback, views or comments;

  • To notify you of our meetings and events;

  • To make you aware of and involve you in our group and teams;

  • To send you communications which you have requested and that may be of interest to you. These may include information about appeals and other fundraising activities;

  • To manage our employees and volunteers

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION?

Most of our data is processed because it is necessary for our legitimate interests, or the legitimate interests of a third party.  An example of this would be our safeguarding work to protect children and adults-at-risk. We will always take into account your interests, rights and freedoms.

Some of our processing is necessary for compliance with a legal obligation.  For example, gift aid declarations.

We may also process data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract.  An example of this would be processing your data in connection with the hire of New Horizons’ equipment.

Religious organisations are also permitted to process information about your religious beliefs to administer membership or contact details. The processing relates only to members or former members (or those who have regular contact with it in connection with those purposes).

Where your information is used other than in accordance with one of these legal bases, we will first obtain your consent to that use, for example use of your image in publications.

DATA FROM THIRD PARTIES WE WORK WITH

We may collect your personal information about you because you have given it to us directly, or through third parties we work with, including:

  • Congress WBN, a unique, faith-based organization effecting human, social and national transformation in nations throughout the earth. More information on Congress WBN can be found at www.congresswbn.org;

  • Disclosure and Barring Service (DBS), an executive non-departmental public body, sponsored by the Home Office.

  • Capita, who process DBS check applications on behalf of Thirtyone:eight. More information about Thirtyone:eight can be found here: https://thirtyoneeight.org/about-us/.

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

Your personal information will be treated as strictly confidential and will only be shared with other members of New Horizons for purposes connected with New Horizons. We will never sell your data. We will only share your data with third parties outside of New Horizons with your consent.

We may disclose your personal information to third parties:

  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply the terms of our Privacy Notice and other terms or agreements; or to protect the rights, property, or safety of New Horizons Members, New Horizons itself or others. This includes exchanging information with other companies and organisations for the purposes of fraud prevention;

  • Where they are assisting us in developing websites or any services on them; and

  • Where they are contracted to work on behalf of New Horizons.

We may share your personal information with these organisations:

  • Congress WBN, a unique, faith-based organization effecting human, social and national transformation in nations throughout the earth. More information on Congress WBN can be found at www.congresswbn.org;

  • HM Revenue & Customs, regulators and other authorities;

  • Data processors used by New Horizons (for example WorkPlace)

RETENTION OF INFORMATION

We will hold your personal information as long as is reasonably required to provide you with any services or features of our websites, to enforce or apply the terms of our websites terms and conditions and policies or guidelines, to comply with any legal obligations, and, in the case of members of New Horizons, for so long as you remain a Member in order to provide Member-related services and pastoral support, or to protect the rights, property, or safety of New Horizons Members, New Horizons itself, or others. 

This includes exchanging information with other companies and organisations for the purposes of fraud prevention. If you cease to be a member of New Horizons, we may retain your personal information for a period of up to one year from the point at which you notify us. In general, we will endeavour to keep data only for as long as we need it.  This means that we may delete it when it is no longer needed.

TRANSFER OF DATA ABROAD

Any electronic personal data transferred to countries or territories outside the UK will only be placed on systems complying with measures giving equivalent protection of personal rights either through international agreements or contracts approved by the UK. Our website is also accessible from overseas so on occasion some personal data (for example an image) may be viewed from overseas.

HOW THE LAW PROTECTS YOU

Your privacy is protected by law. This section explains how that works.

Your rights and your personal information

Under the UK GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. You can read more about these rights here – https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal information:

  • The right to change or delete your information. You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information.  You can also ask us to restrict the information that we process about you. You can use the check boxes on the forms we use to collect your information or you can also request that we change, amend, delete your information or restrict our processing;

  • The right to request a copy of your personal information which New Horizons holds about you; 

  • The right to prevent automated decision making. You have a right to ask us to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with;

  • The right to withdraw your consent to the processing at any time;

  • The right to request a restriction is placed on further processing, where there is a dispute in relation to the accuracy or processing of your personal information;

  • The right to object to the processing of personal information; 

  • The right to request that your personal information is transferred by us to another organisation (this is called “data portability”). Please contact us with the details of what you would like us to do and we will try our best to comply with your request. If may not be technically feasible, but we will work with you to try and find a solution; 

  • The right to lodge a complaint with the Information Commissioner’s Office;

  • The right to ask us not to process your personal information for marketing purposes at any time, even if you have previously given consent. We will always inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, or contacting us at any time at compliance@nhkc.uk

To exercise all relevant rights please in the first instance, contact the Data Protection Lead, at compliance@nhkc.uk

Complaints

If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints process. Please email any complaint to compliance@nhkc.uk and it will be reviewed by our Data Protection Lead, who will do their best to try and resolve the issue.

If you have raised a complaint with New Horizons and are still not happy with the result, then you have the right to complain to the Information Commissioner’s Office. They can be contacted as follows:

  • Websites: ico.org.uk

  • Telephone: +44 (0)3031231113

  • Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, UK

Contact Information 

Please contact us if you have any questions about this Privacy Notice or the information we hold about you or to exercise all relevant rights, queries or complaints at compliance@nhkc.uk.

Approval Status - V 2.1 - Approved by Directors

Last Approved - 18 October 2021

Review Period - Two years

Next Review Date - October 2023

Key Department(s) - Governance